Peter Drucker once stated that “management is doing things right; leadership is doing the right things”. Effective leadership enables individuals, teams and organisations to achieve new heights. Our in-house programme at Capacity Trust, called ICOPE equips individuals with competencies and confidence to become effective leaders.
Depending on your organisation’s needs we tailor a specific programme for your organisation –ranging from programmes for first time team leaders to programmes for senior management.
I-COPE consists of 5 modules which last for 2 days each and take place over a time period of 6 months. In these 5 modules our facilitators equip participants with the necessary skills to become effective leader. We believe that the learning process of becoming an effective leader is similar to the learning process of swimming; you cannot learn it from only reading about it. Therefore, participants are given assignment to master these newly learned skills and to facilitate the transfer of these skills into their workplace. In addition, a wide range of scientifically established assessments are integrated into the 5 modules: Personality Assessments, Emotional Intelligence Assessment, Listening Style Assessment, Thomas Kilman Conflict Mode Instrument, Shadowmatch, etc. These assessments will help participants to seek self-insight by showing them their strengths and areas of development. Individual e-coaching between sessions (optional extra) is offered to work on areas of development in more depth.
Below you find a short summary for each of the 5 modules of I-COPE (Note: Only a selected range of topics for each module are listed below. Please get in touch with us if you want an extensive list of available modules and training content):
Module 1: Leading Self (I)
“Before you lead others you need to know how to manage yourself.” – Zig Ziglar
The first module aims to introduce the concept of leadership and to enhance participants’ awareness of their own role as leaders in the organisation. The following topics are covered in the first module:
- Emotional Intelligence: Understanding and managing own emotions as well as dealing with those of others.
- Self-Awareness: Enhancing self-awareness in business context and clarifying role of self as a leader in the organisation.
- Self as a Leader: Discovering own leadership styles and learning how to apply appropriate leadership styles according to different demands of environments.
- Leadership Levels: Understanding different levels of leadership and learning how to handle challenges in transitions phases when moving from one level to the next.
Module 2: Leading Change (C)
“Whosoever desires constant success must change his conduct with the times.”— Niccolo Machiavelli
The second module focuses on change in organisations. Participants will be equipped with the necessary skills to effectively implement and manage change:
- Understanding change: Developing awareness of change on an individual, organisational and global level.
- Response to change: Understanding people’s natural tendency to resist change and developing a positive response to change by learning how to manage change effectively.
- Eliminating fear of change: Learn how to eliminate fear of change in others and how to lead other through the process of change by taking the role of a change agent.
- Force field analysis: Learn how to conduct field studies on change in your organisation and applying learned skills to implement change at the workplace.
Module 3: Leading Others (O)
“Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.” —Jack Welch
The third module aims to equip participants with the necessary skills to lead others effectively, but also to develop awareness of potential challenges when managing other people. The following topics are covered in this module:
- Communication and Assertiveness: Developing awareness of pitfalls of ineffective communication and learn effective communication skills to become a confident and assertive communicator.
- Building Relationships: Understanding the importance of good interpersonal relationships in order to be an effective leader and how to maintain these through effective communication and conflict management.
- Coaching: Learn how to coach others to help them grow and enable them to fulfil their full potential.
- Conflict Resolution: Conflict is inevitable in a diverse country like Namibia. Participants learn to understand that conflict may not always be a bad thing. If handled correctly, conflict can enable progress within an organisation.
Module 4: Leading Performance (P)
“To win in the marketplace you must first win in the workplace.” – Doug Conant
Performance management is a vital management tool that has significant effects on individual and organisational success. In module 4 we want to show participants the importance of a properly working performance management system and teach them skills to implement new practices at their workplace:
- Rationale for Performance Management: Develop an understanding for a need for effectively working performance management.
- Elements of Performance Management: Generating knowledge of elements of effective performance management such as identifying key work responsibilities that directly contribute to the achievement of organisational goals.
- Planning for Performance Management: Participant will learn how to plan and to implement effective performance management at their workplace.
- Managing and Reviewing Performance Management: Participant will learn skills to effectively manage and review performance management.
Module 5: Leading Engagement (E)
“When people are financially invested, they want a return. When people are emotionally invested, they want to contribute.” – Simon Sinek
The last module aims to enhance participants’ understanding and appreciation of employee engagement. They will learn how to create a work environment which enables employee engagement:
- Understanding Engagement: What is employee engagement?
- Benefits of Engagement: Understanding of benefits and generating appreciation of employee engagement.
- Elements of Engagement: Participants will be introduced to different elements of engagement such as accountability and performance.
- Creating Engagement: Participants will learn how to create a work environment which enables employee engagement.
To conclude, ICOPE aims to equip your leaders with the necessary competencies and confidence to become effective leaders and to help your company to achieve new heights.