Tag Archives: Training

The Art of Powerless Communication

open-micI recently shared the presentation below at the first Chapter Meeting of the Professional Speakers Association of Namibia. The presentation is loosely based on the work and talk of Adam Grant at TEDxEast in 2013 and explores power dynamics in communication.

Specifically what to do when you are intimidated and you feel powerless in that situation. Our go-to strategy is to proclaim our individual excellence and competence, but that may not be the best strategy to employ to win over the audience.                    Enjoy…

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The Importance of Emotional Intelligence Training

Emotional Intelligence Training

Emotional Intelligence Training

I was recently asked: “If there is only one product that you could offer by Capacity Trust. What would it be and why?” In other words, if we had to put all our eggs in one basket what would be the most important product or service we offer. My short answer: “Emotional Intelligence Training.” Why? If there is one thing that we do as a company that can enrich and develop people from all walks of life, EQ training would be it.

From the youngest to the oldest and from the entry level intern who just started work to the successful CEO. Everyone can benefit from growing their EQ capacity. After all that’s why we are called Capacity Trust. So why would I say that? Read on to find out.

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Presenter types

Presenter types

Presenter types

Presentations, from a sales pitch or training session to an annual report,  can either be an invigorating experience or it can be a moment of dread for both presenter and audience. Many argue that it is the presentation content that determines how interesting a presentation is, but it is not the only determining factor.

While preparing for a new Sales Training course we came across this insightful survey on the Make a Powerful Point blog. In a post by Gavin McMahon,  founding partner at Fassforward Consulting Group, he writes that there are 6 types of presenters. He states that, “If you understand which one you are, if you understand where your strengths and weaknesses lie, you can get better.”

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Why investing in team building makes sense

Investing in team building

Investing in team building

Any business or organisation that employs two or more staff members effectively has created a team. A team can be seen as a group of individuals that work together towards a common goal or vision and who share in its rewards. The collective sum of the strengths and weaknesses determine the successes or failures of any team. In order to succeed as a team, putting in effort in developing the very core strengths and skills of each team member is indispensable as is identifying and resolving the weaknesses and shortcomings of each member.

Building a ‘winning’ team is the primary purpose and focus of team building and thus investing in it makes sense as it will define the level of success, in practically every area, of a business or organisation.

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If you’re not looking for it…

If you’re not looking for it

If you’re not looking for it

The positivity ratio is a concept in positive psychology suggesting that a ratio of positive to negative emotions distinguishes “flourishing” people from “languishing” people.

The ratio was proposed by Marcial Losada and psychologist Barbara Fredrickson, who identified a ratio of positive to negative affect of exactly 2.9013 as separating flourishing from languishing individuals in a 2005 paper in American Psychologist. This means that in order for any person or team to flourish we need to have about 3 to 1 positive versus negative experiences.

We recently discussed the positivity ratios suggested by Barbara Fredrickson in a few training sessions.

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